If you are within our service area, the first step is to come into the store to look at our selection of products with one of our WETT Certified Advisors. We can ask you some questions about what your expectations about heat output and appearance might be and you can ask us any of the questions you may have.
Once we have determined the best route to go and have made a plan for what the finished system will be comprised of we like to come and do an on site estimate. Our certified WETT technician will arrive at your home (a free service!) to advise you about things like product placement, heating capacity of the unit and to make a list of venting requirements and information about your home so that we can provide you with a fully detailed quotation of the parts and labour required to get you up and running.
"Have an older, poorly insulted home? Try installing a radiant heating appliance for better heat and lower bills."
-Carol Ann Lehovich, Owner
The on site quotation is a very important part of the process of getting the right system. As an added benefit once you have received a quote we promise not to go above the quoted amount on our final invoice even if we use more parts and if we use less parts we will credit you the amount of those parts!. Time to get an onsite estimate booked is usually within 2 weeks in the winter/spring and summer and 2-4 weeks in the Fall.
Once you have reviewed your quotation and are ready to go ahead with the installation we will book one of our crews to come to your house. Most wood and gas installations can be completed in 1-2 days. Stone work can take anywhere from 2-5 days depending on the size of the job. Full system installations usually take 2-4 weeks to book in during the Winter/Spring and Summer months and 4-6 weeks during the Fall. Installations with custom orders or involving design services or stone, granite, marble or custom woodworking may have a longer preparation and ordering period which we can advise you on before hand.